Delivery Policy

I am aware that all delivery costs, for whatever reason, including any shipping costs, postage, freight, handling, and costs of media, will be for my account, should I reside outside the borders of South Africa, or should my delivery address fall outside the borders of South Africa.

Expected Turnaround Times

1. Upon enrolment, study material (DVD and/or textbooks) will be dispatched within a period of 7 days (in the off peak periods of October to December) or 14 days (during the peak periods of January to March), after approval of the online registration. Dispatch will not occur, should the required deposits not be paid.
2. For IEB-aligned courses, release of task and assignments can be expected at the beginning of each term, in advance.
3. Tasks and assignments are marked and results are released after 15 working days of the due date of the task/test/assignment. Marked tasks/tests/assignments and memorandums (where applicable) are released to the student within 14 working days after the last due date of the assignments.
4. An examination letter, explaining common errors as well as exam guidance is released within 20 working days after the due date of the task/test/assignment.